St. Augustine Hotel Guest Comments: Casa Monica Florida FL Jacksonville area luxury resorts spas conferences centers suites romantic family vacations getaways packages weddings meetings planning

I just wanted to thank you for the hard work you put into making our national meeting the successful event it was. Everyone was very pleased with the hotel, your staff and the city of St. Augustine, and the overall rating was a hearty thumbs up! I will certainly recommend the Casa Monica to any of my peers in the industry and would not hesitate to schedule another event with you, whether nationally or regionally in the future.

We want to take this opportunity to thank you and the staff at the Casa Monica Hotel for an outstanding service. I enjoyed planning the wedding with you and appreciate you answering all my emails and requests. The ballroom looked amazing - you did a great job placing all the different elements and the blue lights. Everyone loved those lights, especially the one behind the cake! The food was great too and the service excellent. I only got one chance to interact with the bartender, but it was enough to understand why everyone seemed to have loved his personality. Also the concierge was great too and found an excellent solution for shipping my dress! What else can we say? We brought back to Virginia the most wonderful memories of a beautiful and fun wedding that could not have taken place in a better location than beautiful St. Augustine and the Casa Monica Hotel. From the bottom of our hearts, THANKS to everyone involved in making our wedding a truly memorable time!

I just wanted to send you a note to let you know how happy my wife and I are with our daughter's wedding last Friday night. The room was breathtaking, and the service from all your staff, from the valet parking fellows to the bartender, was over the top. The food was outstanding. Everyone that attended the wedding was awestruck with everything. From a worn out Dad, please tell your whole staff how pleased we are, and nothing but good things were said about your staff, service and food. Thank you again.

You guys were unbelievable, and our wedding was all that I had ever dreamed about! Thank you for making that happen. As a meeting planner, I appreciate all that you and your terrific banquet staff did to ensure a magical night! Thank you again for your efficiency, organization and most of all genuine concern to make what will be a memory of ours for the rest of our lives a beautiful one. We look forward to returning to Casa Monica for our one-year anniversary!

Thank you so much to you and your team. You helped to make me look good (great actually). the level of service that we received cannot be compared to any other location where I have planned our meetings.

Lesley Kizzee
1st American Title Insurance Co.

Thank you for all the help you provided the staffs of the Governor and Cabinet and various state agencies during the Capital for A Day festivities in St. Augustine. The Casa Monica is a grand and historic hotel, and we were delighted to have the opportunity to experience its excellence.

We had a great time and wonderful dinner Saturday night and just wanted to say thank you. The staff was excellent and took good care of us, and the food was fabulous. Everyone was talking about how wonderful everything was. Thank you again for your help in arranging this. We will return.

Today is my first day back in the office after the Wonca meetings and our own Scientific Assembly in Orlando. What a busy two weeks!! Attached for your info is a message from Dr. Loh indicating his appreciation for the Casa Monica. I believe he speaks for all of us. I owe a profound thank you to all of the Casa Monica staff for the fantastic service during the Wonca Executive Meeting. Gina was especially helpful in all of the advance planning and in having everything in order for us. Chris Stone did an excellent job when we were on site and was wonderful to work with. He handled the pop up requests in such a good manner. I personally enjoyed being at the Casa Monica. It was a quiet haven to relax and enjoy a bit of pampering before heading to Orlando for the huge convention. Trust me ... I longed for that bit of personal attention and smooth responsiveness once I landed in Orlando!! Our final numbers for overall total registration came to 20,733 peoples (Wonca and AAFP registrants, guests, exhibitors, etc.) Thanks again to you and all of the Casa Monica staff for taking such good care of these special guests. I hope I have an opportunity in the future to place other meetings with you.

I would like to personally thank all of you and your entire staff for the smoothest, most successful Planning Conference we have ever had. Our Board of Directors and Senior Management were extremely complimentary of the hotel staff. The dinner at 95 Cordova was fabulous. The buffet dinner at the museum Thursday evening was also wonderful, our compliments to your Chef. You guys are top notch in my book and we look forward to seeing you again in the future. The rooms were beautiful and everyone felt like royalty. Everyone especially loved the tray of goodies waiting on them in their rooms when they arrived. The breakfast each morning was terrific, please tell Barbara thanks from all of us. We truly felt special during our entire stay. Jeremy, the hospitality suite was great, they all loved the fact that the door remained opened so they didn’t have to worry about a key so it worked out excellent. All in all I will say again, a huge thank you to each one of you for making my job easy. I did not have to worry about a thing. Hats off to the Casa Monica for an extremely wonderful event. Thanks again and we’ll be back.